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Frequently asked questions

What exactly does the WhatsApp AI agent do?
It answers your customers at any hour, qualifies them, opens numbered tickets, books and reschedules appointments in Google Calendar, and hands the conversation to someone on your team when needed.
Do I have to replace the tools I already use?
Not necessarily. We start by diagnosing what you already have (Meta campaigns, CRM, calendar) and build on top of it when that makes sense.
Do you use the official WhatsApp API?
We work with the WhatsApp Business Platform and, when a case requires it, with alternative channels. Before we start, we tell you in writing which one applies and what risk it carries, including the number getting blocked. We never send unsolicited WhatsApp messages.
How much does it cost?
We don't publish prices because every project depends on the diagnosis. We review your case on the first call and then send you a proposal.
What happens to my data and my customers' data?
It stays in your systems. We follow TCPA and CAN-SPAM for calls, texts and email; details are in our privacy policy.
Do you work with businesses in the US?
Yes. We're based in Mérida, Mexico, and work remotely with businesses in the US and Latin America.